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Be at the end of a telephone for others

Get training to listen to and help local isolated people by making a couple of phone calls an hour per week

What you'll get from us

  • Learn listening skills, find out about local services and hear about other people's lives

  • The opportunity to make a big difference to older people in just one hour a week

  • An easy way to meet new people and to feel more connected to your local community

  • Training to help you best engage with older people at a distance and to refer them to other services

  • Experience which you can add to your CV and a reference for longer term helpers

  • Get a wellbeing boost making a difference to an isolated person in Islington

What we need from you

  • An eye for detail and an ability to pro-actively get things done

  • Being reliable is a very important part of this role to ensure a positive experience for everyone

  • Access to a phone once a week or the ability to come into our office to make the calls

  • An interest in people is necessary and an ability to find out how to get things done can be useful

What's it like?

  • It's been easy to get involved with the Friendship Telephone Network. I probably get as much from the calls as Bill does! He has so many stories to tell that I'm never bored, and I can phone him from work or home: it fits with my lifestyle


  • I've been a telephone befriender for 5 years now and I've built up a great relationship with the person I phone. She's more like a friend now and I look forward to ringing her every week


  • I'm a full time worker and have children, so there isn't much spare time for me to help out locally. Being a telephone befriender gives me an opportunity to help someone from an older generation who is alone in the world